{"xsrfToken":"4693ab5d38875daf9f5d7cb6dc540d747bbf31b1_lout","branding":{"id":"8","key":"sup","name":"CommunityViz 5.2","portalBaseUrl":"/helpcenter/communityviz/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/39","theme":{"headerBGColor":"#d3d7da","headerLinkColor":"#292929","headerLinkHoverColor":"#de5200","headerLinkHoverBGColor":"#de5200","headerBadgeColor":"#de5200"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dcbf39ac-f551-4b51-86e1-821353295e58/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMzE3MTAyMS03MGFjLTRjYjAtYTI3ZS1iMWI4ZmFlODVjNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjYmYzOWFjLWY1NTEtNGI1MS04NmUxLTgyMTM1MzI5NWU1OCI6WyJyZWFkIl19LCJleHAiOjE3NDY4MzU2OTQsIm5iZiI6MTc0NjgzNTA5NH0.ko7Uf9D9IHI9Dxnkbvds_ZwTt4zYe-nmsgcHelKsh5M&client=c3171021-70ac-4cb0-a27e-b1b8fae85c48&mode=fit","logoId":"dcbf39ac-f551-4b51-86e1-821353295e58","isLogoAvailable":true,"helpCenterTitle":"Welcome to the CommunityViz® Help Desk","sharedPortalName":"Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the CommunityViz® Help Desk","sharedPortalName":"Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#406a8c","helpCenterTitleColor":"#fbfbfb","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMzE3MTAyMS03MGFjLTRjYjAtYTI3ZS1iMWI4ZmFlODVjNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDY4MzU2OTQsIm5iZiI6MTc0NjgzNTA5NH0.WZjD2yS-YTOxDLszgXyu93Eu8R0TToFLSlX5sawaFTI&client=c3171021-70ac-4cb0-a27e-b1b8fae85c48&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"sup","projectId":10057,"serviceDeskId":8,"name":"CommunityViz 5.2","description":"","portalBaseUrl":"/helpcenter/communityviz/portal/8","reqTypes":[{"id":"59","name":"General Questions","descriptionHtml":"","callToAction":"General Questions","introHtml":"<p>Have a non-technical assistance question? Ask us here.</p>","icon":10549,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[15],"key":""},{"id":"60","name":"Licensing and Billing Issues","descriptionHtml":"<p>Please complete the fields below for further troubleshooting.</p>","callToAction":"Licensing and Billing Issues","introHtml":"<p>Do you need help with troubleshooting licensing or billing issues? Ask us here.</p>","icon":10466,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[15],"key":""},{"id":"62","name":"Request CommunityViz Trial","descriptionHtml":"","callToAction":"Request CommunityViz Trial","introHtml":"<p>Interested in downloading a trial version of our product.</p>","icon":10473,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[16],"key":""},{"id":"155","name":"Sales Questions","descriptionHtml":"","callToAction":"Sales Questions","introHtml":"<p>Do you need help with an invoice to complete a purchase or another sales question? Ask us here.</p>","icon":10536,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[15],"key":""},{"id":"63","name":"Share a user success story","descriptionHtml":"<p>Select the following to share your success story.</p>","callToAction":"Share a user success story","introHtml":"<p>Have any successful user stories that you would like to share with us, share here.</p>","icon":10498,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[17],"key":""},{"id":"65","name":"Suggest Educational Content","descriptionHtml":"<p>Elaborate on your feedback.</p>","callToAction":"Suggest Educational Content","introHtml":"<p>Suggest a topic for instructional and/or support content</p>","icon":10498,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[17],"key":""},{"id":"66","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[17],"key":""},{"id":"67","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"64","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10498,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"70","name":"Suggest Feature Priority","descriptionHtml":"<p>Help us understand your usage and needs as we continue to migrate premium decision tools to support ArcGIS Pro.</p>","callToAction":"Suggest Feature Priority","introHtml":"<p>Complete the following 'poll' to help us understand your needs.</p>","icon":10498,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Need Help"},{"id":17,"name":"Have feedback"},{"id":16,"name":"Request Product Trial"}],"orderMapping":{"15":[155,59,60,61],"17":[63,65,66],"16":[62]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d660f655-ca8b-3f40-93df-775c099d2b90","appLinkName":"","appLinkUrl":"","spaceKey":"KBTE","spaceName":"CommunityViz® (Legacy) Customer Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CVSUPPORT","serviceDeskId":8,"kbLinkDomainURLs":["https://tamu-charm.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CVSUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMzE3MTAyMS03MGFjLTRjYjAtYTI3ZS1iMWI4ZmFlODVjNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MzYyOTQsIm5iZiI6MTc0NjgzNTA5NH0.uYQ68gomWthrW25dloyWY9L99CBKK5lfHcm4jTv7l-g","targetCollection":"upload-project-10057","endpointUrl":"https://api.media.atlassian.com","clientId":"c3171021-70ac-4cb0-a27e-b1b8fae85c48","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":155,"projectId":10057,"form":{"name":"Sales Questions","descriptionHtml":"","callToAction":"Sales Questions","intro":"<p>Do you need help with an invoice to complete a purchase or another sales question? Ask us here.</p>","instructions":"","icon":10536,"iconUrl":"https://tamu-charm.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Sales Support Request","description":"Briefly describe what sales support you need.","descriptionHtml":"<p>Briefly describe what sales support you need.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Sales Support Request"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/helpcenter/communityviz/portal/8/create/155","requestValidateBaseUrl":"/helpcenter/communityviz/portal/8/validate/155","calendarParams":{"firstDay":0,"date":"2025-05-09T18:58:14-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d660f655-ca8b-3f40-93df-775c099d2b90","appLinkName":"","appLinkUrl":"","spaceKey":"KBTE","spaceName":"CommunityViz® (Legacy) Customer Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CVSUPPORT","serviceDeskId":8,"kbLinkDomainURLs":["https://tamu-charm.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMzE3MTAyMS03MGFjLTRjYjAtYTI3ZS1iMWI4ZmFlODVjNDgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MzYyOTQsIm5iZiI6MTc0NjgzNTA5NH0.uYQ68gomWthrW25dloyWY9L99CBKK5lfHcm4jTv7l-g","targetCollection":"upload-project-10057","endpointUrl":"https://api.media.atlassian.com","clientId":"c3171021-70ac-4cb0-a27e-b1b8fae85c48","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":445534127929273,"updated":"2025-05-06T21:50:35.034161283Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[155],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":445534127929273,"name":"Sales Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"97588016-5ed7-4550-8dd1-636d2be6892b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"03ee3854-fbfa-4d00-a398-17a318bb0da4"},"content":[{"type":"text","text":"Sales Request Details"}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":114},"layout":"default","localId":"84aac055-20be-43f6-9c48-fa6c1a5e17ba"}},{"type":"paragraph","attrs":{"localId":"8a46c4b6-c9ac-444b-9770-90381f41bdde"},"content":[{"type":"text","text":"Customer Details"}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":119},"layout":"default","localId":"bf03b9cd-0a55-468d-87a2-b87d93933630"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":147},"layout":"default","localId":"4d0851ed-4b85-48fa-bfca-b3265a9a0b40"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":157},"layout":"default","localId":"43a448af-61da-4bdb-a2d7-7b455f273573"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":158},"layout":"default","localId":"7706bfaa-dbb6-46b4-b32e-a17a332f5522"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"0f40c00e-e7d5-45a0-9fc9-04db5c42949d"},"content":[{"type":"text","text":"Billing Contact Details"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":95},"layout":"default","localId":"4dc88e80-7373-482e-85db-3d7c263b41e0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":97},"layout":"default","localId":"5de4ccad-9d00-4f2c-b12c-b44ea5646755"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"ecf2f2e8-6d69-4616-93bf-95dea7897d80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":126},"layout":"default","localId":"3af0c17f-3915-4923-b999-2b7482a9fe31"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"1e81bc9b-848d-4bbd-9512-1eaaa75c8737"},"content":[{"type":"text","text":"Invoice details"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":99},"layout":"default","localId":"2e2066ac-dfca-4c00-a922-01e696fa8932"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"73ede750-0ec3-4e86-ad10-f707d7a04480"},"content":[{"type":"text","text":"For each item, select the license(s) items that should be included in your invoice and quantity of each license type."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"29da851a-763c-4ee6-94e4-6b47f8e522ce"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":135},"layout":"default","localId":"4336e340-4793-4441-b305-97a7d891f842"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":136},"layout":"default","localId":"623f99b5-dd76-4b7c-9599-fceb59f1217f"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":137},"layout":"default","localId":"b41dc342-4be1-4983-80f3-f34d06e5b09f"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":138},"layout":"default","localId":"aff46bbe-710f-4b44-ae77-9928ceaba7fd"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":154},"layout":"default","localId":"9ea3f523-4041-4f7d-a543-221b180c7efb"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":140},"layout":"default","localId":"a3ad4554-76db-4827-999b-829623d5e10e"}}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":164},"layout":"default","localId":"46f346e0-a15f-4466-8ecb-72fd31672b20"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"da09571b-6a1e-407a-b4d4-e41803ba1f47"},"content":[{"type":"text","text":"For each item, select the license(s) items that should be included in your adjusted invoice and quantity of each license type."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"f172affc-0c0f-423d-a81c-1bf0d0d4e753"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"bbdaa05d-5b78-488b-b128-5a04a0fd6e74"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"ce9b603f-6730-471d-88a0-c4c15017cfa9"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"360ab90c-9d81-4aea-90c2-00a3d51cdbe1"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":170},"layout":"default","localId":"ab422786-2d18-47d3-8080-5c2b61ef97ba"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"d399ad92-22d7-4919-8056-b3211b1357eb"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":172},"layout":"default","localId":"f91b26e0-d155-4628-90bb-03f9ce6baa11"}}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"db6c7208-4ab1-4b58-8d76-2464b56b84b1"},"content":[{"type":"text","text":"Purchase Order Details"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":159},"layout":"default","localId":"69b5735c-db63-4e9f-aa26-a7343aa79353"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":160},"layout":"default","localId":"7701e76e-4470-44c5-856b-3e6134a1a3fc"}},{"type":"heading","attrs":{"level":2,"localId":"a9d12718-afc5-4d3a-8c78-34de4e2e77ef"},"content":[]}]}],"conditions":{"163":{"t":"sh","i":{"co":{"cIds":{"99":["42"]}}},"o":{"sIds":["7"]}},"166":{"t":"sh","i":{"co":{"cIds":{"164":["1"]}}},"o":{"sIds":["8"]}},"155":{"t":"sh","i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["5"]}},"162":{"t":"sh","i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["3"]}},"161":{"t":"sh","i":{"co":{"cIds":{"114":["2","1"]}}},"o":{"sIds":["2"]}},"101":{"t":"sh","i":{"co":{"cIds":{"114":["2"]}}},"o":{"sIds":["9"]}},"143":{"t":"sh","i":{"co":{"cIds":{"99":["40"]}}},"o":{"sIds":["6"]}}},"sections":{"8":{"name":"renewal change","conditions":["166","163","155"]},"4":{"name":"Billing Section","conditions":[]},"9":{"name":"PO Details","conditions":["101"]},"5":{"name":"Invoice Details","conditions":["155"]},"2":{"name":"Customer Details (Existing)","conditions":["161"]},"7":{"name":"Renewal Invoice","conditions":["163","155"]},"3":{"name":"Customer Details (New)","conditions":["162"]},"6":{"name":"Licensing","conditions":["143","155"]},"1":{"name":"Request Details","conditions":[]}},"questions":{"147":{"type":"tl","label":"Customer Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"135":{"type":"cd","label":"Invoice Item 1","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Commercial","other":false},{"id":"1","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"99":{"type":"cd","label":"Invoice Type","description":"Select what service you need an invoice prepared for.","validation":{"rq":true},"choices":[{"id":"40","label":"CommunityViz Licensing Purchase"},{"id":"42","label":"Technical Support Renewal","other":false}],"questionKey":""},"159":{"type":"da","label":"Billed Date","description":"Select the purchase date.","validation":{"rq":false},"choices":[],"questionKey":""},"138":{"type":"no","label":"Item (2) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"137":{"type":"cd","label":"Invoice Item 2","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"126":{"type":"tl","label":"Billing Contact Organization Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"140":{"type":"no","label":"Item (3) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"95":{"type":"ts","label":"Billing Contact Full Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"167":{"type":"cd","label":"Invoice Item 1","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Commercial","other":false},{"id":"1","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"160":{"type":"no","label":"Licensee ID","description":"","validation":{"rq":false,"wh":true},"choices":[],"questionKey":""},"168":{"type":"no","label":"Item (1) Qty","description":"","validation":{"rq":true,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"172":{"type":"no","label":"Item (3) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"169":{"type":"cd","label":"Invoice Item 2","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"158":{"type":"ts","label":"Customer Phone","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"164":{"type":"cs","label":"Do you want to make any changes to your existing configuration?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"170":{"type":"no","label":"Item (2) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"171":{"type":"cd","label":"Invoice Item 3","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"125":{"type":"te","label":"Billing Contact Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"154":{"type":"cd","label":"Invoice Item 3","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"97":{"type":"ts","label":"Billing Contact Phone","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"114":{"type":"cd","label":"Sales Request Type","description":"Select the request you need help with.","validation":{"rq":true},"choices":[{"id":"1","label":"Invoice/Quote","other":false},{"id":"2","label":"Purchase Order Receipt","other":false}],"questionKey":""},"119":{"type":"ts","label":"Customer Full Name","description":"","validation":{"rq":true},"jiraField":"customfield_10147","questionKey":""},"136":{"type":"no","label":"Item (1) Qty","description":"","validation":{"rq":true,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"157":{"type":"ts","label":"Customer Organization Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"97588016-5ed7-4550-8dd1-636d2be6892b"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":445534127929273,"updated":"2025-05-06T21:50:35.034161283Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[155],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":445534127929273,"name":"Sales Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"97588016-5ed7-4550-8dd1-636d2be6892b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"03ee3854-fbfa-4d00-a398-17a318bb0da4"},"content":[{"type":"text","text":"Sales Request Details"}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":114},"layout":"default","localId":"84aac055-20be-43f6-9c48-fa6c1a5e17ba"}},{"type":"paragraph","attrs":{"localId":"8a46c4b6-c9ac-444b-9770-90381f41bdde"},"content":[{"type":"text","text":"Customer Details"}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":119},"layout":"default","localId":"bf03b9cd-0a55-468d-87a2-b87d93933630"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":147},"layout":"default","localId":"4d0851ed-4b85-48fa-bfca-b3265a9a0b40"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":157},"layout":"default","localId":"43a448af-61da-4bdb-a2d7-7b455f273573"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":158},"layout":"default","localId":"7706bfaa-dbb6-46b4-b32e-a17a332f5522"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"0f40c00e-e7d5-45a0-9fc9-04db5c42949d"},"content":[{"type":"text","text":"Billing Contact Details"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":95},"layout":"default","localId":"4dc88e80-7373-482e-85db-3d7c263b41e0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":97},"layout":"default","localId":"5de4ccad-9d00-4f2c-b12c-b44ea5646755"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":125},"layout":"default","localId":"ecf2f2e8-6d69-4616-93bf-95dea7897d80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":126},"layout":"default","localId":"3af0c17f-3915-4923-b999-2b7482a9fe31"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"1e81bc9b-848d-4bbd-9512-1eaaa75c8737"},"content":[{"type":"text","text":"Invoice details"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":99},"layout":"default","localId":"2e2066ac-dfca-4c00-a922-01e696fa8932"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"73ede750-0ec3-4e86-ad10-f707d7a04480"},"content":[{"type":"text","text":"For each item, select the license(s) items that should be included in your invoice and quantity of each license type."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"29da851a-763c-4ee6-94e4-6b47f8e522ce"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":135},"layout":"default","localId":"4336e340-4793-4441-b305-97a7d891f842"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":136},"layout":"default","localId":"623f99b5-dd76-4b7c-9599-fceb59f1217f"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":137},"layout":"default","localId":"b41dc342-4be1-4983-80f3-f34d06e5b09f"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":138},"layout":"default","localId":"aff46bbe-710f-4b44-ae77-9928ceaba7fd"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":154},"layout":"default","localId":"9ea3f523-4041-4f7d-a543-221b180c7efb"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":140},"layout":"default","localId":"a3ad4554-76db-4827-999b-829623d5e10e"}}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":164},"layout":"default","localId":"46f346e0-a15f-4466-8ecb-72fd31672b20"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"da09571b-6a1e-407a-b4d4-e41803ba1f47"},"content":[{"type":"text","text":"For each item, select the license(s) items that should be included in your adjusted invoice and quantity of each license type."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"f172affc-0c0f-423d-a81c-1bf0d0d4e753"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":167},"layout":"default","localId":"bbdaa05d-5b78-488b-b128-5a04a0fd6e74"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":168},"layout":"default","localId":"ce9b603f-6730-471d-88a0-c4c15017cfa9"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":169},"layout":"default","localId":"360ab90c-9d81-4aea-90c2-00a3d51cdbe1"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":170},"layout":"default","localId":"ab422786-2d18-47d3-8080-5c2b61ef97ba"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":171},"layout":"default","localId":"d399ad92-22d7-4919-8056-b3211b1357eb"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":172},"layout":"default","localId":"f91b26e0-d155-4628-90bb-03f9ce6baa11"}}]}]}]}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"db6c7208-4ab1-4b58-8d76-2464b56b84b1"},"content":[{"type":"text","text":"Purchase Order Details"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":159},"layout":"default","localId":"69b5735c-db63-4e9f-aa26-a7343aa79353"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":160},"layout":"default","localId":"7701e76e-4470-44c5-856b-3e6134a1a3fc"}},{"type":"heading","attrs":{"level":2,"localId":"a9d12718-afc5-4d3a-8c78-34de4e2e77ef"},"content":[]}]}],"conditions":{"163":{"t":"sh","i":{"co":{"cIds":{"99":["42"]}}},"o":{"sIds":["7"]}},"166":{"t":"sh","i":{"co":{"cIds":{"164":["1"]}}},"o":{"sIds":["8"]}},"155":{"t":"sh","i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["5"]}},"162":{"t":"sh","i":{"co":{"cIds":{"114":["1"]}}},"o":{"sIds":["3"]}},"161":{"t":"sh","i":{"co":{"cIds":{"114":["2","1"]}}},"o":{"sIds":["2"]}},"101":{"t":"sh","i":{"co":{"cIds":{"114":["2"]}}},"o":{"sIds":["9"]}},"143":{"t":"sh","i":{"co":{"cIds":{"99":["40"]}}},"o":{"sIds":["6"]}}},"sections":{"8":{"name":"renewal change","conditions":["166","163","155"]},"4":{"name":"Billing Section","conditions":[]},"9":{"name":"PO Details","conditions":["101"]},"5":{"name":"Invoice Details","conditions":["155"]},"2":{"name":"Customer Details (Existing)","conditions":["161"]},"7":{"name":"Renewal Invoice","conditions":["163","155"]},"3":{"name":"Customer Details (New)","conditions":["162"]},"6":{"name":"Licensing","conditions":["143","155"]},"1":{"name":"Request Details","conditions":[]}},"questions":{"147":{"type":"tl","label":"Customer Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"135":{"type":"cd","label":"Invoice Item 1","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Commercial","other":false},{"id":"1","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"99":{"type":"cd","label":"Invoice Type","description":"Select what service you need an invoice prepared for.","validation":{"rq":true},"choices":[{"id":"40","label":"CommunityViz Licensing Purchase"},{"id":"42","label":"Technical Support Renewal","other":false}],"questionKey":""},"159":{"type":"da","label":"Billed Date","description":"Select the purchase date.","validation":{"rq":false},"choices":[],"questionKey":""},"138":{"type":"no","label":"Item (2) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"137":{"type":"cd","label":"Invoice Item 2","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"126":{"type":"tl","label":"Billing Contact Organization Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"140":{"type":"no","label":"Item (3) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"95":{"type":"ts","label":"Billing Contact Full Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"167":{"type":"cd","label":"Invoice Item 1","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Commercial","other":false},{"id":"1","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"160":{"type":"no","label":"Licensee ID","description":"","validation":{"rq":false,"wh":true},"choices":[],"questionKey":""},"168":{"type":"no","label":"Item (1) Qty","description":"","validation":{"rq":true,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"172":{"type":"no","label":"Item (3) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"169":{"type":"cd","label":"Invoice Item 2","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"158":{"type":"ts","label":"Customer Phone","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"164":{"type":"cs","label":"Do you want to make any changes to your existing configuration?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"170":{"type":"no","label":"Item (2) Qty","description":"","validation":{"rq":false,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"171":{"type":"cd","label":"Invoice Item 3","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"125":{"type":"te","label":"Billing Contact Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"154":{"type":"cd","label":"Invoice Item 3","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Commercial","other":false},{"id":"2","label":"Government-Non-Profit","other":false},{"id":"3","label":"Academic Small","other":false},{"id":"4","label":"Academic Large","other":false},{"id":"5","label":"Student & Home","other":false},{"id":"6","label":"Additional Single-Seat Add-On","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"97":{"type":"ts","label":"Billing Contact Phone","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"114":{"type":"cd","label":"Sales Request Type","description":"Select the request you need help with.","validation":{"rq":true},"choices":[{"id":"1","label":"Invoice/Quote","other":false},{"id":"2","label":"Purchase Order Receipt","other":false}],"questionKey":""},"119":{"type":"ts","label":"Customer Full Name","description":"","validation":{"rq":true},"jiraField":"customfield_10147","questionKey":""},"136":{"type":"no","label":"Item (1) Qty","description":"","validation":{"rq":true,"mnn":0,"mxn":4,"wh":false},"choices":[],"questionKey":""},"157":{"type":"ts","label":"Customer Organization Name","description":"","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"97588016-5ed7-4550-8dd1-636d2be6892b"},"linkedJiraFields":["customfield_10147"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}